Java script has been disabled in your browser, please check if the URL in address bar is '/en/common/resources/faqs.asp' Frequently Asked Questions & Answers
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Frequently Asked Questions

Frequently Asked Questions


Becoming a member

Q: HOW DO I BECOME A MEMBER OF CHF CANADA?

A: Housing Co-ops of all sizes, and other organizations and individuals that support housing co-operatives are eligible for membership. Interested candidates should contact the Co-operative Housing Federation of Canada.

Q: HOW DO I BECOME ELIGIBLE FOR PARTICIPATION IN THE CHF CANADA EMPLOYEE BENEFITS GROUP?

A: Participation in CHF Canada’s Volume Purchasing Program is an exclusive membership privilege offered by CHF Canada. All members of CHF Canada are eligible to participate in CHF Canada’s Employee Benefits Program. Interested members or prospective members should contact Morneau Shepell.

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Billing

For all billings inquiries, please call The Co-operators at 1-800-667-8164.

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Eligibility

Q: WHO IS CONSIDERED AN ELIGIBLE EMPLOYEE?

A: Employees are eligible for benefits if they are under age 65 and work at least 15 hours per week.

Q: WHO IS CONSIDERED AN ELIGIBLE DEPENDENT?

A: Eligible dependents include spouses (legally married or common-law partners, including same-sex partners) and children up to age 21, or age 25 if a full-time student. A student must be taking at least 10 credit hours of classroom instruction at an accredited educational institution to be considered a full-time student.

Q: IS MEDICAL APPROVAL REQUIRED IN ORDER TO JOIN THE PLAN?

A: No medical approval will be required in order to join the plan if employees sign up for coverage within 31 days of being eligible. Only Optional Life Insurance and Long Term Disability coverage over $2,780/month, or groups with 1-2 employees require medical approval.

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Travel Insurance

Q: AM I COVERED FOR MEDICAL TREATMENT AWAY FROM MY PROVINCE OF RESIDENCE?

A: Yes, if you are covered under the Extended Health Care benefit. The emergency medical travel assistance service provides you and your eligible dependents with 24 hour access to medical assistance in the event of an emergency covered by your Extended Health Care benefit

If a medical emergency arises while traveling, notify the emergency travel medical assistance service within 48 hours following your emergency:

Canada and U.S.A. 1-888-440-2667

416-340-1316 (call collect) outside Canada or U.S.A

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